news—11.13.2023

Clarion Partners Wins 2023 Kingsley Excellence Award

Feature Story

Kingsley Excellence Award logo

​​​Properties recognized as best-in-class for tenant satisfaction​​

Clarion Partners was named a winner of the 2023 Kingsley Excellence Awards, which recognize commercial real estate organizations that continually exceed industry standards and consistently deliver an outstanding tenant experience.* More than 115 properties owned by Clarion’s separate account and comingled funds (including seven retail, 21 office, and 88 industrial properties) across more than 35 U.S. markets received an overall satisfaction rate greater than the Kingsley Index. 

To qualify for a Kingsley Excellence Award, a property’s tenant satisfaction must exceed the Kingsley Index™, one of the most comprehensive performance benchmarking databases in the commercial real estate industry. 

The Kingsley Excellence Awards recognize those who have gone above and beyond industry standards and understand the importance of delivering an outstanding tenant experience,” said Kendall Pretzer, CEO of Grace Hill. "These are the companies who exceed expectations on a continual and consistent basis. Grace Hill is proud of the contributions these organizations make to the industry.”

In addition to using a data-based approach to recognize top-performing properties, the Kingsley Tenant surveys serve as an invaluable tool for providing insight into not only tenant satisfaction but also the performance of our property managers in their handling of day-to-day business. The survey results provide the Clarion Asset Management team with critical information necessary to more effectively partner with our property managers to target specific areas for improvement. The ultimate goal is always to deliver excellent service at all of our properties.​


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Disclosures

​*Methodology for KingsleySurveys
All Grace Hill KingsleySurveys clients can be eligible for the award and are not solicited to participate. Clarion Partners pays an annual fee to Grace Hill for participating in the data-gathering process. ​

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Investment in real estate is speculative and involves significant risk. For more information about certain of the material risks and limitations associated with Clarion Partners’ investment advisory products, strategies and services, please see Clarion’s current Form ADV Part 2A brochure, which is available on the SEC’s Investment Adviser Public Disclosure website at https://adviserinfo.sec.gov/firm/summary/108803. Investors should consider their investment objectives, and it is strongly suggested that the reader seek his or her own independent advice in relation to any investment, financial, legal, tax, accounting or regulatory risks and evaluate their own risk tolerance before investing.

This material does not constitute investment advice, nor does it constitute an offer in any product or strategy offered by Clarion Partners LLC or Clarion Partners Europe, and should not be viewed as a current or past recommendation to buy or sell any securities. Any specific investment referenced may or may not be held in a Clarion Partners client account. It should not be assumed that any investment, in any property or other asset, was or will be profitable.

All Clarion Partners LLC and Clarion Partners Europe statistics, data and charts, including but not limited to assets under management (AUM), ESG data, sector data and property data, as well as data related to our investors, tenants and employees, are as of June 30, 2024 unless otherwise noted.

Photos used in this website were selected based on visual appearance, are used for illustrative purposes only, and are not necessarily reflective of all the investments in a Clarion fund or portfolio or the investments a Clarion fund or portfolio will make in the future.

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